There will be a number of ways to contact FSP Bank. For support, there will be telephone, and website chat. Where a bank will have multiple numbers for various departments, there will be a single telephone number for everything. The contact information is as below:
- Chat: https://fsp.bank/chat
- Email?: cs@fsp.bank
- Telephone: +1 8xx FSP BANK
- Telephone: +1 412 FSP BANK
- Web: https://fsp.bank
Contacting the bank will be straigtforward. The customer will be able to chat by going to https://fsp.bank/chat. This will allow the customer to sign in, and the bank representative will have all of the information on their screen. They will be able to address the issue quickly, and easily. The chat window will be handled most likely using PHP, CSS, and XHTML. Unless there is no other choice, javascript will not be used due to the security concerns of javascript.
Email will be ce@fsp.bank. The customer will send general questions, and encouraged to not ask about account specific questions instead leaving that to telephone, or Chat. This is because email is not intended for secured communications. They will receive an email from cs+5 digit number@fsp.bank (such as cs15222@fsp.bank).
Telephone will be available in 2 options. One will be a toll-free telephone number. This telephone number will be expected of any reputable company. The second is especially useful for when the customer travels outside of the US or Canada. This is because the international telephone services do not really support US Toll-Free numbers, therefore a dedicated non toll-free number must be used. Both numbers will show on the bank card, and the call will use the same telephony number no matter which telephone number they call.
Finally is the web. Chat, and email communications requires that I will be able to acquire fsp.bank. Since you have to be a financial institution, I doubt someone will fork up $1,000 and become FSP Bank to win free publicity, and even if they did, I will Lilley get a .com address for my imagination.